From what you describe, I bet they are terrified that it will happen again.All you can do in a situation like that is think lawsuit--they're going to take away my house and everything I own!
(Been there, done that, with a dog who had never bitten anyone, but got away from me, and raced at a man. His girlfriend began kicking violently at the dog to get him away, when he went into attack mode and bit the guy. The bite didn't break through his jeans, but he had a horrible bruise. I gave him our info and said we'd pay for the doctor visit. When he came to give us the bill, I saw him looking around at our stuff, and I could almost see him thinking: crap old furniture, ancient, sun-dyed carpet, nothing but books, these people aren't worth consulting a lawyer about.) Meanwhile, we had been repeatedly apologizing, as I had from the beginning. After that, I made sure to carry that dog's leash up my arm, so he couldn't rip it out of my hand.)
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(Been there, done that, with a dog who had never bitten anyone, but got away from me, and raced at a man. His girlfriend began kicking violently at the dog to get him away, when he went into attack mode and bit the guy. The bite didn't break through his jeans, but he had a horrible bruise. I gave him our info and said we'd pay for the doctor visit. When he came to give us the bill, I saw him looking around at our stuff, and I could almost see him thinking: crap old furniture, ancient, sun-dyed carpet, nothing but books, these people aren't worth consulting a lawyer about.) Meanwhile, we had been repeatedly apologizing, as I had from the beginning. After that, I made sure to carry that dog's leash up my arm, so he couldn't rip it out of my hand.)